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Crown Reef Careers

DIRECTOR OF FOOD & BEVERAGE

WE ARE MORE THAN JUST A WORKPLACE

Vacation Myrtle Beach are leaders in the area’s hospitality industry, we are implanted in a stable, family-oriented culture immersed in history and dignity. Vacation Myrtle Beach manages 14 resorts; we are looking for motivated, entrepreneurial-spirited, innovative, passionate person to join our team at Crown Reef Resort.

Joining our team means being a part of a thriving, culturally diverse, and dynamic group of people focused on creating lasting memories. You will find your work gratifying as YOU make the difference in branding Vacation Myrtle Beach into the future. This is a place where friendships emerge, and careers rise. As a company, we continue to grow and we hope you’ll grow with us.

Food & Beverage Director responsibilities include, but are not limited to:
• Manage department within budget
• Accurately forecast revenues/expenses
• Help to develop management talent by acting as a mentor for direct reports
• Meet safety and sanitation standards per DHEC and OSHA
• Know banquet standards
What are we looking for?
• 3 years Food & Beverage Management experience
• Must possess good communication, organizational and interpersonal skills, be outgoing, perceptive and self-motivated with the ability to work harmoniously with team members
• Must be able to communicate articulately and comprehend written and verbal communication
• Hospitality Experience preferred
What Can You Look Forward to?

Qualifying team members may enjoy the following benefits:
• Medical Plan
• Dental, Vision, Short Term Disability, Critical Illness and Life Insurance Plan
• Paid Time Off
• Floating Holidays
• Resort Accommodation Discounts
• Workplace perks such as food/coffee and a great team atmosphere
This is an amazing career opportunity for someone skilled in the world of hospitality and Food & Beverage. We specialize in giving the most exciting, fun-filled and enjoyable vacation experience EVER! Put your knowledge and experience to work – we are looking for someone like you to join our amazing management team!

We are an Equal Opportunity Employer. We participate in E-Verify.
 

MAINTENANCE ADMINISTRATIVE ASSISTANT

Crown Reef Resort is seeking a full-time administrative assistant in their Maintenance department.  This person must be professional, upbeat and be able to deal with a busy department.  This person will be responsible for putting in work orders, closing work orders, ordering, billing, invoicing ect.  This is a full-time, year-round position with benefits.

 

QUALIFICATIONS

 

  • Read, write and understand English.
  • Ability to type 40+ words per minute.
  • Strong understanding and working knowledge of computer software.
  • Engineering technical vocabulary preferred.
  • Strong organizational and administrative skills.
  • Meet minimum age requirement of jurisdiction.
  • Office administration skills including phones, copiers, FAX, personal computer, typewriter, calculator and Dictaphone.
  • Ability to communicate effectively with the public and other employees.

 

PERFORMANCE STANDARDS

  • CUSTOMER SERVICE: Meet service quality standards that affect guest satisfaction; respond to guest questions or problems in a timely, professional manner.
  • WORK HABITS: Meet the hotel standards for work procedures, dress, grooming, attendance, and punctuality; report to work and return from breaks on time; give advance notice when absence is anticipated; require typical amount of supervision; accept work assignments without complaints.
  • PERSONAL DEVELOPMENT: Accept opportunities to learn new skills, improve performance or cross-train for other hotel positions; solve routine problems that occur on the job; ask questions when not sure how to complete something; learn new skills as quickly as most others in the same job.       SAFETY AND SECURITY: Follow the hotel’s recommended safety, security and emergency procedures; follows hotel procedures for key control, lifting heavy objects and/or using chemicals; reports potential security risks and hazardous conditions to management.
  • ADMINISTRATION: Maintain accurate records, files, reports, contracts, etc.; frequently produce reports and correspondence that are effective, appropriate for the audience, and grammatically and technically accurate; protect confidentiality of all relevant information; effectively handle clients and guests on the phone by practicing proper phone skills; effectively use computer systems and software to analyze information, produce reports and correspondence.

ESSENTIAL FUNCTIONS

  • Adhere to all work order policies and procedures.
  • Answer calls to include emergencies, guestroom needs and direct assignment to proper personnel.
  • Assist in documenting comments for shop board, binders.
  • Assist in keeping adequate parts, materials and supplies in stock.
  • Issue work orders, maintain files, prepare payroll, and maintain bookkeeping system.
  • Maintain work areas neat and organized.
  • Maintain good working relationship with other departments, employees and guests.
  • Report all unsafe conditions immediately.
  • Type all correspondence.
  • Assist in maintaining purchase order system and document discrepancies in budget/cost variations.
  • Complete miscellaneous reports.
  • Attend mandatory meetings as assigned.
  • Complete other duties as assigned by supervisor to include cross training.

 

Compensation: Based on Experience
We give our guests the most exciting, fun-filled and enjoyable vacation experience EVER!

PM GUEST SERVICES SUPERVISOR

Crown Reef Resort is seeking an individual for the open position of PM Guest Service Supvervisor for their very bsuy front desk. This individual must have a pleasant personality with a can-do attitude.  Hotel supervisor experience preferred.  IqWare experience preferred.  This position will also include duties associated with Gold & Entertainment tickets.  This is a full-time PM position with a benefits package that includes Dental, Vision, Medical, Short Term Disability, Critical Illness, Life Insurance, PTO and Floating Holidays.  Interested applicants may apply in person at Crown Reef Resort, located at 2913 S. Ocean Blvd, Myrtle Beach, SC 29577 or you may forward your resume for consideration.

 

PERFORMANCE STANDARDS

 

CUSTOMER SERVICE: Meet service quality standards that affect guest satisfaction; respond to guest questions or problems in a timely, professional manner.

WORK HABITS: Meet the resort standards for work procedures, dress, grooming, attendance, and punctuality; report to work and return from breaks on time; give advance notice when absence is anticipated; require typical amount of supervision; accept work assignments without complaints.

PERSONAL DEVELOPMENT: Accept opportunities to learn new skills, improve performance or cross-train for other resort positions; solve routine problems that occur on the job; ask questions when not sure how to complete something; learn new skills as quickly as most others in the same job.

SAFETY AND SECURITY: Be alert to hazards and responsible in carrying out resort’s safety, security, and emergency procedures; suggest ways to improve safety conditions that reduce or prevent accidents and injuries; participate on safety committee or other special projects for safety; actively seek and report potential security risks or hazardous conditions.

FRONT DESK SUPERVISION: Maintain high morale for guest services shift; teach front desk staff how to operate computerized reservations and resort management system; solicit suggestions or input from other members of the front desk team; coach or counsel team members effectively; staff consistently achieves standards for the department; discuss problems with employees as they come up; understand the resort’s human resources policies and procedures; treat all employees fairly; use appropriate staffing levels for work demand; promote resort service standards and policies.

 

                            

                          ESSENTIAL FUNCTIONS

Knowledge if the Golf & Entertainment around the area preferred.

Selling and doing the inventory of the tickets.

Reconciling the monthly bills for all Golf & Entertainment sold 

Answer guest questions and offer information and assistance.

Answer telephones.

Check guests in and out.

Communicate with other departments to fulfill guest needs.

Maintain work area neat and organized.

Monitor reservations made and house count.

Monitor status of guest accounts.

Report all unsafe conditions immediately.

Update information in the computer systems as needed (i.e., post charges).

Act as Manager-On-Duty when assigned.

Answer all complaints and concerns that occur during shifts. If unable to handle, contact department manager or MOD.

Complete other duties as assigned by supervisor to include cross training.

Verify all shift work and deposits.

Assist in the training and development of new Front Desk Clerks.

Attend all mandatory meetings.

Call other resorts in area for room status.

Follow checklist for required duties and timelines.

Read, pass on log and communicate with previous shift.

Run reports and complete them, i.e., high balance, cash basis, etc.

Authorize credit cards and checks.

IQware knowledge preferred.

Compensation: Based on experience
We give our guests the most exciting, fun-filled and enjoyable vacation experience EVER!

GUEST SERVICE REPRESENTATIVE

Crown Reef Resort is seeking experienced Guest Service Representatives who will be responsible for assisting with guest registration and reservations, which includes greeting guests and answering phones.

  • IQware software experience preferred.
  • This is a regular, part time position, varied days and shifts (must be flexible if needed), approximately 32-40 hours per week.


Vacation Myrtle Beach Core Values

  • We “Wow” by exceeding expectations
  • We teach and learn together through communication
  • We embrace and drive change
  • We serve with a smile
  • We make it happen with Passion and Determination
  • We are a family committed to integrity, faith and a vision for growth
We give our guests the most exciting, fun-filled and enjoyable vacation experience EVER!

BARTENDERS

Crown Reef Resort is seeking a part time Bartender. This position is for AM & PM shifts, according to business. Weekends are required. The job requires the ability to lift 50 pounds. Interested applicants may apply in person at Crown Reef Resort, 2913 S. Ocean Blvd., Myrtle Beach, SC or you may forward your resume for consideration.


Core Vacation Myrtle Beach Values

We “Wow” by exceeding expectations
We teach and learn together through communication
We embrace and drive change
We serve with a smile
We make it happen with Passion and Determination
We are a family committed to integrity, faith and a vision for growth

We give our guests the most exciting, fun-filled and enjoyable vacation experience EVER!

SERVERS

The Crown Reef Resort is seeking, part time Food & Beverage Servers. This position has a various work week and hours. The job requires a neat appearance, good personality, availability to work a flexible schedule and experienced in serving at a high volume restaurant.

We give our guests the most exciting, fun-filled and enjoyable vacation experience EVER!

FOOD RUNNERS/UTILITIES

Crown Reef Resort is seeking a part time Food Runner/Utility (dishwasher) for our Food and Beverage Department. Must be quick, energetic, organized, polite and able to lift 50lbs easily. Will be responsible for bringing correct food out to the proper tables. Must be available to work weekends and 4 – 5 days per week. Interested applicants may apply in person at Crown Reef Resort, located at 2913 S Ocean Blvd, Myrtle Beach, SC or you may forward your resume for consideration.

We give our guests the most exciting, fun-filled and enjoyable vacation experience EVER!

CASHIERS

Crown Reef Resort looking to fill our seasonal part-time position of Cashier for food outlets.  This position consists of but not limited to greeting guests upon arrival, answering the phone, placing food orders and cash handling.  This individual must give outstanding customer service along with having a great personality and a neat appearance.  Must be flexible with schedule to include weekend and holiday availability. Hours and days are varied. Interested applicants may apply in person at Crown Reef Resort, 2913 South Ocean Blvd,  Myrtle Beach, SC or you may forward your resume for consideration.

Our Vision Statement - We give our guest the most exciting, fun-filled and enjoyable vacation experience ever!

PM MAINTENANCE ROOM TECHNICIAN

The Maintenance Technician is responsible for assisting with the operation, maintenance, service and repair of equipment as assigned. He/she is also responsible for participating in the preventative maintenance program, handling guest requests and other work orders as assigned. He/she is also responsible for performing the job in a safe and efficient manner and performing trade jobs, such as carpentry, painting, plumbing, etc.  This is a PM position.

DUTIES & FUNCTIONS:
Handle guest room maintenance requests in a timely fashion.
Demonstrate an attitude of cooperation and helpfulness at all times.
Assist with the operation, maintenance and repair of equipment.
Employees must, at all times, be friendly, courteous, and helpful to guests, employees and managers.
Change out light bulbs; perform preventative maintenance for guest rooms to include: touch up paint, minor furniture repair, tub caulking, tile repairs, etc.
Perform preventative maintenance for ice machines, refrigerators, kitchen equipment, laundry equipment, HVAC, guestrooms, meeting rooms, the swimming pool and hot tub.
Perform plumbing repair, laundry equipment repair, preventative maintenance on all exhaust fans and supply; monitor energy conservation; repair vacuum cleaners and any other small equipment upon request.
Immediately follow up on any alarms to determine the exact location and cause - determine emergency status and report to the Front Desk with findings.
Point out and assist with eliminating safety concerns.
Ability to stand during entire shift.

We give our guests the most exciting, fun-filled and enjoyable vacation experience EVER!

PM HOUSEMAN

Crown Reef Resort is seeking a House person in our Housekeeping Department. This is a PM position. Must be flexible on days and hours.

Job responsibilities:

  • Striping the guest rooms upon the guest check out.
  • Assisting the room attendants with any other needs or supplies that are needed. 
  • Cleaning windows and doors
  • Vacuuming common areas
  • Collecting trash
  • Moving furniture, when needed
  • Collecting and delivering linens and cleaning supplies to supervisors and room attendants.


Core Vacation Myrtle Beach Values

We “Wow” by exceeding expectations
We teach and learn together through communication
We embrace and drive change
We serve with a smile
We make it happen with Passion and Determination
We are a family committed to integrity, faith and a vision for growth

We give our guests the most exciting, fun-filled and enjoyable vacation experience ever!

ROOM ATTENDANTS

Crown Reef Resort is seeking several Room Attendants for our Housekeeping Department. This position is responsible for cleaning our guest rooms at the resort. Applicants must be available to work a 9:00AM – 5:00PM shift, five days per week and working weekends and holidays is required. This is a part time position. Interested applicants may apply in person at Crown Reef Resort, located at 2913 South Ocean Boulevard, Myrtle Beach, SC or you may forward your resume for consideration.

Our Vision: “To give our guests the most Exciting, Fun-Filled and Enjoyable Vacation Experience Ever”

AM/PM COOKS

Crown Reef Resort is looking for AM/PM Cooks. A Cook is responsible for preparing all food items, based on standardized recipes, while maintaining the highest standards to produce an appealing and appetizing product. He/she is also responsible for ensuring the cleanliness, sanitation, and safety in the kitchen and work areas while minimizing waste and maximizing cost/production ratio. Long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.

Interested applicants may apply in person at Crown Reef Resort located at 2913 S. Ocean Blvd. Myrtle Beach, SC 29577 or you may forward your resume for consideration.

 

 

Compensation: Based on experience
We give our guests the MOST exciting, fun-filled and enjoyable vacation experience EVER!"
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