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Crown Reef Careers

At Your Service Supervisor

Vacation Myrtle Beach, a hospitality leader in Myrtle Beach that manages 14 beautiful resorts, is looking for motivated people to join our Guest Services Department at the Crown Reef Resort, an Ocean Front Property. The "At Your Service Agent" is a hybrid position between Guest Services & Security for our Resort.

Responsibilities include but are not limited to:

  • Supervise all safety and loss prevention functions of the resort including but not limited to employee and guest incident reporting as it arises. Reporting and following up with incidents with the appropriate manager is crucial.
  • Maintain confidentiality with respect to guest and employee incidents.
  • Creating and maintaining an effective schedule to ensure coverage
  • Hold briefing with Guest Services staff both at the beginning and end of the shift.
  • Check I.D. of visitors/employees as necessary.
  • Check accommodations, making sure any special requests are carried out accordingly, greet guests upon arrival and ensure escort to accommodations if appropriate.
  • Open secured areas for authorized personnel as needed
  • Ensure that AYS has luggage carts readily available for guest accessibility
  • Check lights and door locks as needed and stress importance with AYS team by regularly following up
  • Report auto accidents/theft
  • Assist with guest room moves & room shows as needed
  • Responsible for key control of the resort
  • Ensure that resort keys are signed out by employees and/or vendors and returned.
  • Constantly walking all floors in the towers, pool deck, parking garage, and conference center and ensuring AYS team is where they need to be
  • Assist during medical emergencies as needed
  • Assist outside agencies as necessary.
  • Assist with guests whenever possible. Customer service is our priority!
  • Respond to alarms
  • Be knowledgeable about hotel and guestroom locking systems.
  • Assist in getting change for the various food outlets.
  • Escort employees across the street in order to make their money drop(s).
  • Report and follow up on safety hazards as reported by AYS
  • Monitor Department for Overtime
  • Work closely with multiple departments to improve guest services and foster cross departmental communication.

Our Core Values

  • We "WOW" by exceeding expectations
  • We make it happen with passion and determination
  • We teach and learn through communication
  • We serve with a smile
  • We embrace and drive change
  • We are a family committed to integrity, faith, and a vision of growth

Our Vision Statement - We give our guests the most exciting, fun-filled, and enjoyable vacation experience ever!


Thank you for your interest!

We are an Equal Opportunity Employer. We participate in E-Verify.

Guest Services Representative

Guest Services Representative


Come join our family at Vacation Myrtle Beach! We are looking for an enthusiastic and energetic person to join the Crown Reef Resort! The Crown Reef Resort is an ocean front property located in Myrtle Beach.  Qualified candidates will also possess an eye for detail, passion for hospitality, and a desire to exceed every guest’s expectation

Wages have been increased $2/hr….please ask for more info!  

Front Desk Clerk’s responsibilities include, but are not limited to:

• Answer guests’ questions and offer information and assistance
• Check guests in or out of the resort
• Answer telephones
• Communicate with other departments to fulfill guests needs

Our Expectations:
• Strong administrative and computer skills are required
• Enthusiasm & Passion for Customer Service
• Must possess good communication, organizational and interpersonal skills, be outgoing, perceptive, self-motivated with the ability to work harmoniously with team members
• Must be able to communicate articulately and comprehend written and verbal communication
• Hospitality Experience Preferred
• IqWare Experience Preferred
• Microsoft Office Experience preferred

 

We are experts in giving the most exciting, fun-filled and enjoyable vacation experience EVER! We are excited for you to join our team!

 

We are an Equal Opportunity Employer. We participate in E-Verify.

We are experts in giving the most exciting, fun-filled and enjoyable vacation experience EVER! We are excited for you to join our team!

At Your Service Agent

At Your Service Agent 
Come join our family at Vacation Myrtle Beach! We are looking for an enthusiastic and energetic person to join the Crown Reef Resort! The Crown Reef Resort is an ocean front property located in Myrtle Beach.  Qualified candidates will also possess an eye for detail, passion for hospitality, and a desire to exceed every guest’s expectation

Wages have been increased $2/hr….please ask for more info!  


 

At Your Service Agents responsibilities include, but are not limited to:
• Maintain and review daily activity log.
• Maintain confidentiality with respect to guest and employee incidents.
• Handle the guest incident reporting and turn into the Front Desk Manager.
• Complete Incident/Accident Reports in a clear and concise manner.
• Hold briefing with Guest Services staff both at the beginning and end of the shift.
• Check I.D. of visitors/employees as necessary.
• Open/Close secured areas for authorized personnel.
• Ensure that luggage carts are maintained for guest accessibility.
• Check lights and door locks.
• Report auto accidents/theft.
• Assist guests in their rooms or help guests enter their rooms.
• Assist with guest room moves & room shows.
• Responsible for key control of the resort.
• Ensure that resort keys are signed out by employees and or vendors and returned back.
• Constantly walking all floors in the towers, pool deck, parking garage and conference center.
• Assist during medical emergencies.
• Assist outside agencies as necessary.
• Assist with guests when necessary.
• Respond to alarms.
• Be knowledgeable about hotel and guestroom locking systems.
• Assist in getting change for the various food outlets.
• Escort employees across the street in order to drop their money drop.
• Check for safety hazards while making rounds.

 

Our Vision Statement - We give our guests the most exciting, fun-filled and enjoyable vacation experience ever!
Our Core Values

  • We "WOW" by exceeding expectations
  • We make it happen with passion and determination
  • We teach and learn through communication
  • We serve with a smile
  • We embrace and drive change
  • We are a family committed to integrity, faith, and a vision of growth

Perks you can expect when working with us:
• Medical Plan
• Dental, Vision, Short Term Disability, Critical Illness and Life Insurance Plan
• Paid Time Off
• Floating Holidays
• Resort Accommodation Discounts
• A great team atmosphere


We are an Equal Opportunity Employer. We participate in E-Verify.

We are experts in giving the most exciting, fun-filled and enjoyable vacation experience EVER!

ROOM ATTENDANTS

Room Attendant

Vacation Myrtle Beach, managing 14 beautiful resorts, is looking for motivated people to join our Housekeeping department at Crown Reef Resort an Ocean Front Property.

Wages have been increased $2/hr….please ask for more info!  
 

Room Attendants responsibilities include, but are not limited to:
• Cleaning privately owned condominiums in a timely manner
• Maintain the cleanliness of the lobby, offices, etc.
• Wash windows
• Reports any and all maintenance issues
• Communicate with other departments to fulfill guests needs


Our Expectations:
• Prior housekeeping experience
• Hotel Housekeeping experience
• Must possess good communication, organizational and interpersonal skills, be outgoing, perceptive and self-motivated with the ability to work harmoniously with team members
• Must be able to communicate articulately and comprehend written and verbal communication


Perks you can expect when working with us:
• Medical Plan
• Dental, Vision, Short Term Disability, Critical Illness and Life Insurance Plan
• Paid Time Off
• Floating Holidays
• Resort Accommodation Discounts

We are experts in giving the most exciting, fun-filled and enjoyable vacation experience EVER!

We are excited for you to join our housekeeping team!

Equal Opportunity Employer, we participate in E-Verify.

"We give our guests the most Exciting, Fun-Filled and Enjoyable Vacation Experience Ever"
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