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Resort FAQ

How far are you from the airport?

We are located very close to the airport; it is only about 2 miles away. 

What does the resort fee cover?

The Resort Fee includes: Free parking, pool towels, free local and long distance calls, copies, faxes, in-room coffee, free airport shuttle, and in-room safes. Resort fee is $10 per night.

What restaurants are you near?

While we offer dining on site, if you are looking to go out for a meal or two, we are located next to Damon's Grill and we are a very short drive from The Market Common which includes a variety of restaurants like Gordon Biersch and Travinia Italian Kitchen

My question is not answered here.

We are sorry your question was not listed here. Please call us at 866-976-6157 or fill out our contact form and we will answer any further questions you may have.

Is there a grocery store near Crown Reef?

Yes, we are just a short drive from a Food Lion and from Piggly Wiggly at The Market Common.

Are you close to the Boardwalk?

We are a very short drive from the Boardwalk. We are only a little over 2 miles from the south end of the Boardwalk and about 3.5 miles from the SkyWheel.

Is parking at your resort free?

There is no charge for parking at Crown Reef. Each standard room comes with 1 parking pass. Each suite comes with 2. If you have additional vehicles we cannot provide additional passes due to space.

I’m looking at hosting a large event or banquet at your resort. Who can I talk to?

We have a large amount of meeting space at our resort and we welcome your inquiry! Please click here to fill out a RFP for groups or meetings. If you are interested in hosting your wedding at Crown Reef, please click here.

What is the VMB Card and how do I get one?

The VMB Card is the Vacation Member Benefits Card. This valuable discounts card is something that we offer our guests at check-in for no charge. Just click here to view all of the great places you can get discounts at!

What happens if I get to the resort earlier than the check-in time?

If your family arrives prior to our 4 p.m. check-in time, you are more than welcome to enjoy all of our amenities until your room is ready. Just stop on by our front desk and pre-register with us. When you pre-register we can give you a parking pass and your pool passes.

What is your minimum check-in age?

21 years old.

What time is check-in at Crown Reef?

Check-in is at 4 p.m.

Does the resort provide a wedding coordinator?

We do not provide a wedding coordinator but we do offer a catering director and on site sales rep.

Does the resort allow pets?

No pets allowed on property.

Do you have a business center?

We do not offer a full service business center but we do have computer access available to our guests.

What is the cancellation policy?

7 days or less forfeits 1 night deposit; more than 7 days is a $25 cancellation fee.

Do you have a shuttle to/from the airport?

Yes, we do offer a complimentary shuttle to and from the airport.

Are there laundry facilities at the hotel?

Yes, laundry is located on the Lobby Level of Tower 1 and 1st Floor of Tower 3.

Amenities FAQ

Are the pools heated?

We have an indoor pool facility offering 1 large pool and hot tub area.

Do you have hot tubs on the grounds?

Yes, all hot tubs are located on the Ground Level.

Do you offer day passes for the pools/lazy river?

Our pool facility area is only valid for guests staying at the resort; we do not offer day passes to individuals staying at other resorts. You can add an additional guest to your room for the day and pay the extra person fee in order to gain extra access to the pool area, as long as it is within the maximum room occupancy. 

Are there lifeguards at the pools?

We do not have lifeguards at our pool area.

What months of the year are your pools open?

Our indoor water amenities and outdoor hot tubs stay open throughout the year. Our outdoor water amenities are open during the warmer months. The exact open date is based on weather.

What time are your pools open?

Our pools are open from 9 a.m. to 10 p.m.

Do you provide towels for the pool?

Yes, we do.

Is there breakfast at Crown Reef?

We offer breakfast year round, and the buffet is based on occupancy. If there is no buffet we offer menu order and express breakfast. Breakfast is not included but can be added to your reservation for an extra charge. 

Can I rent a beach chair or umbrella from the resort?

These can be rented out seasonally from the lifeguard company that operates in front of Crown Reef Resort.

Reservations FAQ

When can I see prices for next year?

These rates will be posted near the end of this year.

How much money do I owe when I make my reservation?

When you make your reservation, whether it be online or on the phone, you will only need to pay for your first night of your stay, including taxes and fees. The rest is due when you arrive.

Will there be a deposit due when I arrive?

If you are paying for part of your reservation with cash, there is a $100 deposit due at check-in. If you are paying with a credit card there is no deposit.

What forms of payment do you take?

We take Visa, MasterCard, Discover, American Express, cash and travelers checks at time of check in.

Where can I find specials and deals?

Visit our special offers page to see our current deals!

I’m thinking about wait to book until it gets closer to my travel dates; can this save me money?

Most of the time, the opposite will happen. As stay dates approach and demand increase, rates often go up, not down. It’s best to book early!

Can I add another night to my reservation?

We can check and see if an additional night is available. Please call us with your request.

I’m trying to search for dates on your booking calendar but I’m not getting any results.

Chances are, the dates you are searching are either all booked or have a minimum night stay. Please give us a call and we can determine what the cause is and assist you with your reservation. If you cannot stay the minimum nights required or if we are full, please visit Vacation Myrtle Beach, to find other great resorts that may be able to accommodate your travel dates.

Can I choose which floor my room will be on?

We do take requests for floors and towers, however we cannot guarantee them. Please call us to put in your request.

Accommodations FAQ

Do you provide cribs?

Yes we offer cribs on a first come first serve basis.

Do you have rooms with pullout sofas?

We do offer a king efficiency room with a pullout, and our suite rooms all have pullout sofas. 

Do all of the rooms face the ocean?

Yes, all of our rooms are oceanfront.

Do you offer in-room safes?

Yes, we do.

Do you have roll-away beds or cots?

Sorry, we do not.

How many people can stay in one of your rooms?

Maximum occupancy varies based on room type from 4 people up to 8. Click here to view room types and occupancy.

Do you have any smoking rooms?

We no longer have smoking units. Smoking is still allowed on the balconies and in designated areas on the property.

What comes in the kitchen of your suites?

Our kitchen suites come with basic cooking and dining supplies such as a frying pan, large pot and place settings.

Myrtle Beach FAQ

What is the weather like in Myrtle Beach?

Check out our weather page here!

Are there lifeguards at the beach?

The beach is equipped seasonally with beach guards from Lack's Beach Service. 

Are beach weddings available?

Beach weddings are not available in Horry County, but we do offer our Oceanfront Gazebo for wedding ceremonies.