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How much money do I owe when I make my reservation?

June 26, 2017 6:35 pm When you make your reservation for the main building, whether it be online or on the phone, the first nights room and tax as well as any additional services for the first night of your stay will be charged to your credit card to guarantee your reservation. The rest is due when you arrive. However, […]

What forms of payment do you take?

June 26, 2017 6:32 pm For main resort accommodations: Your remaining balance is due upon check in** and can be paid via major credit card* or debit card. Credit or debit cards must have a VISA, MasterCard, Discover or American Express logo and must be imprinted with the cardholder’s name; matching photo ID must also be presented. We are unable […]

Will there be a deposit due when I arrive?

June 26, 2017 6:31 pm If you have booked accommodations in the main building: A $200 credit card pre-authorization is required at check-in as a security deposit. Pre-Authorization, less any charges, released upon check out. Availability of funds may vary based upon your financial institution and account type and may take 10+ days. Please contact us for Penthouse policies.

What is the Crown Reef Vacation Interruption Protection (VIP) Plan?

June 26, 2017 6:31 pm Add Crown Reef’s Vacation Interruption Protection (VIP) Plan to your main-building reservation in order to protect your vacation investment (call for pricing details!). The VIP Plan can be purchased at the time of booking or within 24 hours of booking, and will offer you the following great benefits to give you complete peace of mind […]